Frequently Asked Questions

Will my payroll taxes be paid and filed to the appropriate agencies accurately and on time?

SurePayroll pays and files federal, state, and local payroll taxes for all clients.

What happens if I receive a notice about my payroll taxes?

We have a taxes paid and filed guarantee: if you receive a notice from the IRS, or any other tax agency, based on a filing that SurePayroll made, we’ll work with the agency to help resolve the issue on your behalf.  If we’re at fault, we’ll pay all the associated penalties and fines.

Do I need to wait until the end of a quarter or the beginning of the year to start?

No, you can start with SurePayroll at any time.

Do you have direct deposit?

Yes, direct deposit is free with SurePayroll.

Can I print my own checks?

Yes, you can print checks at your convenience.

What if I need help?

SurePayroll offers award-winning, U.S.-based customer service with extended evening and weekend hours, available via phone, email, online chat, and fax.

What's the standard payroll processing time?

Our standard payroll processing window is 2 days—meaning you get to keep your funds in your control longer.

What if I miss my payroll deadline?

SurePayroll offers next-day and same-day payroll processing to qualifying clients who have missed their payroll processing deadline—or for those who need to run an unscheduled, expedited payroll in cases like a final paycheck.